Amazon employees jump for joy when they hear the news that their minimum wage will rise up to $15 an hour beginning from the start of November.
Amazon just signalled that it’s preparing for retail’s so-called “war for talent.”
While CEO Jeff Bezos implied in a statement about the wage hike that the change is coming in response to recent attacks from politicians and activists over the company’s treatment of workers, analysts say that there is likely some economic motivation behind the decision.
“Amazon’s superior growth necessitates a lot of recruitment which is becoming increasingly difficult in a tight labour market. This is especially so over the holiday season,” Neil Saunders, managing director of GlobalData Retail, said in a note to clients on Tuesday.
Amazon’s new wage increase will impact not only the company’s more than 250,000 full- and part-time employees, but also the more than 100,000 seasonal staff members who work for Amazon over the holiday shopping season.
“Without a rise in wages, Amazon would be placing itself at a disadvantage in the labour market,” Saunders added.
According to Bureau of Labour Statistics data cited by The Wall Street Journal, there were 757,000 retail-job openings across the United States in July, which is about 100,000 more than a year ago. Meanwhile, unemployment is low, at 3.9% in August.
As a result, stores have been scrambling to figure out how to win over workers.
Kohl’s announced 15% discounts and “associate shopping days” for seasonal workers. JCPenney is offering some workers paid training and paid time off, and it is even making some eligible for 401(k) benefits. Macy’s, which is looking to hire 80,000 workers for this holiday season, said its part-time workers would be eligible for its “Path to Growth Incentive Plan,” which awards employees a quarterly bonus based on performance.
“With so many companies looking to hire tens of thousands of seasonal employees, employee engagement needs to be put first,” David Mallon, the chief analyst at Bersin by Deloitte Consulting, told the media.
While the wage hike will impact its bottom line, analysts believe that the returns will outweigh the costs.
“Attracting, and then retaining, quality employees is critical for the ultimate success of any retailer,” Moody’s lead retail analyst Charlie O’Shea wrote in a note to clients on Tuesday morning, adding that improved worker morale ultimately leads to better service for the customer.
